Privacy Policy

1. Introduction

AskMid is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our motor insurance verification and claims services.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name, address, and contact details
• Email address and phone number
• Vehicle registration details
• Insurance policy information
• Claim details and incident reports
• Payment information for fee-based services

Usage Information

We automatically collect certain information about your use of our services, including:

• IP address and location data
• Browser type and version
• Pages visited and time spent on our site
• Search queries and service usage patterns

3. How We Use Your Information

We use your information for the following purposes:

• Providing motor insurance verification services
• Processing and managing insurance claims
• Maintaining the Motor Insurance Database
• Communicating with you about your inquiries and claims
• Improving our services and developing new features
• Ensuring compliance with legal and regulatory requirements
• Preventing fraud and maintaining service security

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

Authorized Sharing

• Insurance Companies: For claims processing and verification
• Law Enforcement: When required by law or to prevent fraud
• Service Providers: Trusted third parties who assist our operations
• Legal Requirements: When compelled by court order or legal process

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure data centers and cloud infrastructure
• Regular backups and disaster recovery procedures

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Insurance data is typically retained for 7 years as required by UK regulations.

7. Your Rights

Under UK data protection laws, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of data processing
• Portability: Request transfer of your data
• Objection: Object to data processing in certain circumstances

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. Essential cookies required for service functionality cannot be disabled.

9. International Data Transfers

Your data may be transferred to and processed in countries other than the United Kingdom. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: